SunSet Transfer is committed to your privacy. Thisp rivacy notice explains our collection, use, disclosure, retention, and protection of your personal information.
This privacy notice applies to any SunSet Transfer website, application, service, or tool (collectively “Services”) where this privacy notice is referenced, regardless of how you accessor use them, including through mobile devices.
This privacy noticealso applies to the provision of SunSet Transfer services through any SunSet Transfer partner's website, application, service, ortool where it is referenced and where your listings and their contents are published or advertised in accordance with the terms of this privacy notice.
We may amend this privacy notice at any time by posting the amended version on this site including the effective date of the amended version. We will announce any material changes to this privacy notice through the SunSet Transfer Message Center and/or via email
Personal Information is information that directly or indirectly could identify an individual. This includes information, such as name, address, phone numbers, as well as IP addresses, cookie identifiers, device information, advertising identifiers, financial information, geo-location information, social media information, etc.
We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.
We may collect personal data from you when you book transport services with us (either directly or indirectly through our trusted third-party partners), create an account with us, use our website and/or App, participate in a survey or competition, or when you contact us.
Specifically, we may collect the following categories of information:
a. Name, billing address, e-mail, telephone numbers, telephone network, method of payment;
b. Travel history, including information related to your transportation services booked;
c. Information you provide about your and your companions’ travel preferences in your on-line account;
d. Information about your use of our website and/or App;
e. Information about the devices you use to access our services, including device type such as mobile, desktop or tablet, device IP address, operating system and version, preferred languages, and network information.
f. The communications you exchange with us or direct to us via letters, emails, chat service, calls, and social media.
Your data may be used for the following purposes:
We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the reasons we have collected and need to use your personal data for.
In most cases we will need to process your personal data so we can process the contract of carriage with you.
If you’re aged under 18, you cannot make any bookings on our website - a parent, guardian or appropriate adult must book on your behalf.
We will not retain your data for longer than is necessary to fulfil the purpose it is being processed for. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal data, the purposes for which we process it and whether we can achieve those purposes through other means.
We must also consider periods for which we might need to retain personal data in order to meet our legal obligations or to deal with complaints, queries and to protect our legal rights in the event of a claim being made.
When we no longer need your personal data, we will securely delete or destroy it. We will also consider if and how we can minimise over time the personal data that we use, and if we can anonymise your personal data so that it can no longer be associated with you or identify you, in which case we may use that information without further notice to you.
We protect your personal information using technical and administrative security measures to reduce the risks of accidental loss, misuse, destruction, alteration or unauthorized access. The data you provide to us is protected following strict security standards. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centres, and information access authorization controls.
How we might share your personal data
Your personal data may be shared with other brands belonging to Viajes Alameda, s.a.
SunSet Transfer does not sell, rent, or otherwise disclose your personal information to third parties for their marketing and advertising purposes.
We may share your personal data with the following third parties for the following purposes:
You have choices about how we use your personal information to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account.
We understand the importance of taking extra precautions to protect the privacy and safety of children. Accordingly, minors under 18 will not be permitted to open a My Booking account. We will delete any account created by a minor under 18, as soon as are made aware of it.
You can see, review and change most of your personal information by signing in to your My Booking account. Please, update your personal information immediately if it changes or is inaccurate.
We keep your personal information contained in your My Booking account for as long as you hold the account.
You may delete your My Booking account by clicking on the “delete” button provided in the Settings of your account. Please note that general retention periods apply to any personal data we collected to enter into a contract with you or to perform that contract or because we have a legal obligation to process it.
If you do not wish to receive marketing communications from us, you can unsubscribe via the link in an email you received, change your Communication Preferences within My Booking, indicate your communication preferences using the method described within the direct communication from us or contact us as described in the Contact Us. Keep in mind, we do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your consent.
You will have the option to stay signed-in into your My Booking account by checking the “keep me logged in” box. This option will only apply to the computer / device and the browser that you're using when you select the box. If you do not wish to stay signed on a particular browser, simply sign out of My Booking on that browser.
Cookies & site tracking
Cookies are small text files that are transferred to your computer's hard drive through your web browser to enable us to recognise your browser and help us to track visitors to our site; thus enabling us to understand better the products and services that will be most suitable to you. A cookie contains your contact information and information to allow us to identify your computer when you travel around our site for the purpose of helping you accomplish your reservation. Most Web browsers automatically accept cookies, but, if you wish, you can change these browser settings by accepting, rejecting and deleting cookies. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you choose to change these settings, you may find that certain functions and features will not work as intended. The cookies we use do not detect any information stored on your computers.
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the websites. This software does not enable us to capture any personal passenger information.
Ways to access, control and correct your personal data
We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law. We also take steps to ensure that the personal information we collect is accurate and up to date.
You can see, review and change and delete most of your personal information by signing in to your My Booking account. Please, update your personal information immediately if it changes or is inaccurate. Keep in mind, once you make a public posting, you may not be able to change or remove it.
We will honour any right you might have to access, modify or erase your personal information.
Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable national laws.
We Dogan Touristic Services (Murat Doğan Tur. İnş San ve Tic. Ltd Şti). trading as “SunsetTransfer” (referred to as “we”, “us”, “our” or “SunsetTransfer” in this policy) refers to Dogan Touristic Services. the main operating company of all personal information that is collected and used about Shuttle Direct customers and acting as Data Controller for the purposes of the Turkish Data Protection Act.
Murat Doğan Tur. İnş San ve Tic. Ltd Şti is registered in Turkey with company registration number 6241192968 and registered offices Antalya Kurumlar at Murat Doğan Tur. İnş San ve Tic. Ltd Şti,Güzelyurt mah. Lara cd no41 d3 Aksu / Antalya / Türkiye
We have appointed a Data Protection Officer (“DPO”) to oversee compliance with this policy. You have the right to make a complaint at any time to a supervisory authority. The Turkey Data Protection Office is the lead data protection supervisory authority for “SunsetTransfer” as a Turkey Data Controller.
If you want to exercise any of these rights, then please contact our DPO by post at SunsetTransfer Data Protection Officer, Murat Doğan Tur. İnş San ve Tic. Ltd Şti,Güzelyurt mah. Lara cd no41 d3 Aksu / Antalya / Türkiye
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it